SHIPPING POLICY

Order Processing Time

All orders are processed within 24–48 business hours after payment confirmation (excluding weekends and holidays).

Once your order has been processed, you will receive a shipping confirmation email with tracking details.

Shipping Time

Shipping times vary slightly depending on destination and local logistics providers. Estimated delivery times are as follows:

Country / Region Estimated Delivery Time
United States & Canada  5–12 Natural Days
Australia & New Zealand 7–12 Natural Days
Europe & United Kingdom 7–14 Natural Days
Others 7–20 Natural Days


Please note: delivery times are estimates and may vary due to customs clearance or local carrier delays.

Shipping Coverage

We currently ship worldwide.

If an order cannot be delivered due to address issues or local restrictions, we will notify you and issue a refund promptly.
For any delivery-related questions, please contact our customer support team at lookofcare@outlook.com.

Shipping Fees

Shipping fees are calculated based on your order total:

Order Total Shipping Fee
$0 – $49.99 $5
$50 and above Free Shipping


Important Notes

  • Look of Care is not responsible for delays caused by customs inspections, natural events, carrier disruptions, or other circumstances beyond our control.

  • Orders that are undeliverable by FedEx, USPS, DHL, or their international partners will be returned to our shipping hub and refunded once processed.

  • If your order experiences an unusual delay, please contact us at lookofcare@outlook.com, and we will assist you as soon as possible.